Shipping policy

SHIPPING POLICY


At excezo, we are committed to fast, reliable, and hassle-free worldwide delivery.


FREE WORLDWIDE SHIPPING


All orders qualify for FREE shipping — no minimum order required.


ORDER PROCESSING TIME

Orders are typically processed within 1-3 business days (Monday-Friday, excluding public holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.


ESTIMATED DELIVERY TIMES:

  • European Union: 5-10 business days
  • - United Kingdom: 7-14 business days
  • - United States & Canada: 7-15 business days
  • - Australia & New Zealand: 10-20 business days
  • - Rest of World: 10-20 business days

Please note: Delivery times are estimates and may vary due to customs processing, carrier delays, or high-demand periods.

 

TRACKING YOUR ORDER

Once your order ships, you will receive a tracking number via email. You can also track your order at excezo.com/pages/track-your-order or by contacting us at info@excezo.com.

 

CUSTOMS & DUTIES

For international orders, customs duties and taxes may apply depending on your country. These fees are the responsibility of the customer. Please check with your local customs office for more information.

 

LOST OR DAMAGED PACKAGES

If your order arrives damaged or is lost in transit, please contact us immediately at info@excezo.com. We will work to resolve the issue as quickly as possible with a replacement or full refund.

 

For any shipping questions, contact us at: info@excezo.com